Transport Secretary shares new aviation charter - CILT(UK)
Search
Search
You are here: Home > News > Latest News

BLDC24 Wide Skyscraper advert




  



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 


LATEST NEWS

Transport Secretary shares new aviation charter

18 July 2022/Categories: CILT, Aviation


The government has published a new Aviation Passenger Charter, developed by government, industry, consumer and disability groups in partnership, outlining what passengers can expect if confronted with flight delays and cancellations.Departure sign at airport.

The new Aviation Passenger Charter will act as a one-stop shop so passengers know their rights for their entire journey – from booking, travelling to and through the airport, during the flight and returning to the UK.

It outlines what aviation passengers can reasonably expect from airlines, travel agents, tour operators and airports, and what do if things go wrong. This includes advice on what to do if flights are cancelled or delayed, or if baggage goes missing, as well as guidance on how to complain if passengers feel they have been treated unfairly.

The measures are part of the government’s 22-point plan which will aim to ensure passengers don’t face a summer of disruption.

 

Print

Number of views (24520)

Tags:

Theme picker

Registered Office:

Earlstrees Court, Earlstrees Road, Corby
Northants, NN17 4AX
Main Switchboard: 01536 740100

Company Registration Number: 2629347 
(A Company Limited by Guarantee)
Charity Registration Number: 1004963

© The Chartered Institute of Logistics and Transport