Pay as you go with mobile on the Tube now more popular than pre-pandemic - CILT(UK)
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Pay as you go with mobile on the Tube now more popular than pre-pandemic

01 November 2022/Categories: Rail

Figures from TfL show that over a third of all adult contactless pay as you go journeys on the Tube are made using a mobile device

More people are using contactless via a mobile phone or smart watch to travel on the London Underground than they were prior to the pandemic, new analysis by Transport for London (TfL) has revealed.

The new figures show that in a four-week period from the end of July to late August 2022, around 485,000 journeys a day were being made on the Tube using a mobile device. This equates to around 35 per cent of all Tube adult pay as you go journeys made using contactless or around 25 per cent of all adult pay as you go journeys. Prior to the pandemic (around the end of January 2020), there were around 400,000 contactless journeys a day being made using a mobile phone or smart watch - which was just 26 per cent of all pay as you go with contactless journeys and around 16 per cent of all Adult pay as you go Tube journeys.

Andrew Anderson, Head of Customer Payments at TfL, said: "We are committed to making travel in London as easy as possible. Millions of journeys in and around London are now made using contactless every day - with close to half a million now made using mobile devices rather than a bank card. Working with Google Pay, we are helping promote the benefits of smart ticketing over queuing to purchase traditional paper tickets, making travel more convenient and accessible for all."



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