FedEx is launching Picture Proof of Delivery (PPOD) for express residential deliveries in Europe, in cases where signatures-upon-delivery are not required.

With PPOD, customers in Europe who choose the no signature required option may benefit from an additional service feature where applicable. A photo of the exact location of their package will be provided once delivered to their doorstep or other safe location.

To view the picture, customers can visit the FedEx website or mobile app, PPOD is free and does not require an account, enrolment, or login.

Wouter Roels, senior vice president of Marketing & Customer Experience at FedEx Express Europe said: “This enhancement is another step in our continued efforts to innovate digitally across our operations to enhance the customer experience.

By providing visual confirmation once the package arrives, we’re giving extra peace of mind, boosting consumer confidence in making future purchases. This service feature benefits consumers and supports e-tailers in fostering trust and loyalty” he added.  

FedEx is committed to facilitating the growth of e-commerce and helping businesses succeed in cross-border trade in Europe/market and globally.

Image Credit: FedEx