Global transportation company, FedEx has announced the European launch of its innovative FedEx Surround® portfolio for monitori
ng and intervention, designed to elevate logistics and supply chain management by enhancing control and visibility of shipments for customers.
The solution will become available to customers in a phased approach, starting with the healthcare sector in the Netherlands, Belgium, Luxemburg, Germany, France, United Kingdom, Ireland, Italy, Spain, and Switzerland.
Other European markets and sectors will follow by the end of 2024 and in early 2025, the company says.
FedEx Surround® monitoring and intervention technologies predict potential disruptions in the shipping process.
According to FedEx, this allows the company and its customers to swiftly make informed decisions.
The transportation company confirmed it has three levels of service – Select, Preferred, and Premium.
FedEx said the tools support a wide range of industries including healthcare, aerospace, automotive, and high-tech, providing critical updates and interventions that ensure the integrity and timely delivery of sensitive shipments.
Wouter Roels, president of Europe at FedEx said: "This is a game-changer for businesses relying on just-in-time delivery and high-stakes shipments.
“We are constantly learning from the millions of packages moving through our network each day– identifying patterns, trends, cause-effect relationships – and using those insights to improve our service in a more focused way.
“The launch of FedEx Surround® in Europe means that we can offer our customers smarter ways to manage their supply chain.”